Call Center & CRM


What CRM Can Do for You

Customer Relationship Management (CRM) is crucial if you want to manage your business relationships and maintain your customer data accurately.

Applying CRM to your system allows you to understand your customer’s likes and dislikes.

Baraka Service help working with businesses to support their back office operations, customers services, CRM and help them grow. We did not take care of the range of your business size.

We offer scalable, flexible, cost effective, always on support solutions that empower your brand and help transform every your customers experience into an outstanding advantage and success.

Why Us And Why Choosing Our Back Office Support Is Important For You?

Customers interact with your business on their own ways, time and manner. We lead this engagement into a personalized expertise that increases customer acquisition, value and retention. While increasing your customer’s satisfaction! We will personally respond right away to give you the service you deserve.

  1. Focus on Core Activities: Our back office activities will allow you refocusing on those business activities that are important without sacrificing quality or service in the back-office.
  2. Cost and Efficiency Savings: We are a good option for you because we help you by performing as your back office at a consistent and reasonable cost.
  3. Reduced Overhead: Overhead costs of performing a particular back-office function are extremely high. Consider our providing service for those functions be moved your business easily.
  4. Operational Control: Operations whose costs are running some times out of control may affect your business. Our back office will bring better management skills to your company than what would otherwise be available.
  5. Staffing Flexibility: We bring operations that have seasonal or cyclical demands to bring in additional resources when you need them and release them when you’re done.
  6. Continuity & Risk Management: We provide a level of continuity to the company while reducing the risk that a substandard level of operation would bring to your company.